Terms & Conditions

These terms and conditions, along with any order placed via email, telephone or through our online store, and any invoice sent electronically constitutes the whole agreement between you and The Cornish Flower Patch.

Delivery and returns terms are displayed on our separate Delivery and Returns page.  Frequently Asked Questions also constitute our terms and conditions.

Please read these terms and conditions set out below carefully before purchasing Goods or ordering Services from us.  

Flowers

We offer flowers for a limited time during the year, usually from April to October.  Our arrangements, services and goods are subject to availability.

Flowers we have available are dependent upon the British weather conditions and are also dependent upon seasonality.

As far as is reasonably possible, we endeavour to use the freshest hand-picked flowers from both our cutting patch and from other seasonal growers when we do not have the volume of our own grown to fulfil an order.

We reserve the right to adapt your order subject to weather, market conditions, trade law changes and seasonal availability.

All flower deliveries will have a care card attached for the recipient as standard.  With flowers being perishable goods they are susceptible to fluctuations in temperature and the environment they are placed in, be that display or during transport.  We do not accept responsibility for a deterioration in their condition due to unsuitable care by the recipient.

For the avoidance of doubt, care of fresh flowers is as follows:

Flowers should be unwrapped and removed from their wrapping, including the string, within 12 hours of delivery;

Stems should be re cut at an angle to ensure maximum water take up, and immediately placed in cool, fresh water in a clean vessel;

Flowers should be kept in a draught free and cool environment, away from direct sunlight i.e. window sills, and away from pets and children;

Water should be renewed every few days and spent flower heads removed to prolong the life of the display.

Cancellation 

If you would like to cancel your order for fresh flowers, we must be notified as soon as possible.  Our cancellation policy is as follows:

Period of NoticeCharge
3 months before the Event DateNo additional charge 
Less than 3 months before the Event Date 50% of the final amount is payable
Less than 6 weeks before the Event Date100% of the final amount is payable

Any custom sourced or made items must be paid for in full irrespective of the cancellation period.  

Photography

We reserve the right to take photographs of the flowers/bouquets created for you.  These images may be displayed on our website or social media sites. All images belong to The Cornish Flower Patch and must not be reproduced without our prior permission.                     

Acts Of God

In the event of sudden illness, adverse weather conditions or other acts of god which are out of our control and prevents us from fulfilling your order we will not be held responsible for this non-performance.

Gdpr And Data Protection

Both you and we agree to comply,with all applicable requirements of the Data Protection legislation.  For so ,ong and as to the extent that they apply to the law of the European Union, the law of any member state of the European Union and/or domestic United Kingdom law, such as our Data Protection legislation and any other law that applies in the U item Kingdom.  For the avoidance of doubt, we are the data processor and you are the data provider.

General

We reserve the right to amend and update these Terms and Conditions from time to time.

By completing the payment of your order, you are also agreeing to be bound by these Terms and Conditions.

Liability is limited to the value of the order made and we accept no liability for consequential loss.

We reserve the right to suspend, restrict or terminate the provision of our goods or services at any time.

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